Mac onedrive not syncing12/29/2023 ![]() To submit a support request, please fill out the Microsoft 365 Support webform with as much detail as possible, or contact the Technology Help Desk team on your local campus. Step 3 - Reinstall the OneDrive app from the App Store.įor additional Training please visit the Teaching & Learning Technologies Training site. Step 2 - Perform a “soft reset” by pressing and holding both the Sleep/Wake and Home buttons simultaneously for at least 10 seconds until the Apple logo appears. Tap the X in the corner and then accept the confirmation message to delete it. Step 1 - Uninstall the OneDrive app by pressing and holding the OneDrive app icon. Reset the OneDrive Sync app on an iOS Device Step 7 - Reinstall the app from Google Play. Step 6 - Once completed, uninstall the app. Step 5 - Tap Force Stop and then tap Clear data and Clear cache. Note: The best way to reset the app it to uninstall and reinstall it. Reset the OneDrive Sync app on an Android Device If the reset commands are not present drag your old app to the Trash and then install the latest OneDrive app (this is common with older versions of the application).This means the files won’t be downloaded again if they haven’t changed. ![]()
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